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The Future of Service 2017 Report
Genuinely sustainable strategies for success in the long term
Overview
New thinking is urgently required as today’s on-demand culture continues to redefine everyday expectations. How can brands create meaning and grab people’s attention when our interactions are becoming faster and shallower?
The Future of Service report is your guide to navigating this changing landscape and is designed to equip your business with the knowledge of the key macrotrends that are shaping how tomorrow’s consumers will behave. Packed with pertinent market insights and best-in-class case studies, it is an authoritative analysis that will help you to keep one step ahead. Covering diverse topics across a range of sectors including retail, hospitality and luxury, the report will arm your team with the tools they need to build strategies that create a pivotal point of difference.
*This is a downloadable PDF report. Please consider the environment before printing.
