Products

Backlash Brands

Is the customer always right? It’s an adage that is more than 100 years old, with forefathers of customer service such as Harry Selfridge and César Ritz each using variations...Read more

Backlash Culture Report 2016

Backlash Culture is a call to arms that urges companies to take a more combative stance against the tired tropes to which consumers have now closed their minds. About the...Read more

Beauty Futures

Today’s beauty landscape is full of contradictions, as the debate around science versus nature and digital versus physical rages on. One thing has become clear in recent months, however. Consumers...Read more

Beauty Futures Forum 2017

The products, services and new consumer tribes set to affect beauty in 2018 and beyond. DATE : 17 May 2017 LOCATION : 26 Elder Street, London, E1 6BT TICKETS :Innovator :...Read more

Beauty Futures Report 2016

Overview Our annual report on the global beauty industry is your definitive guide to future-proofing your brand in this rapidly evolving sector. As the beauty industry shifts towards a holistic...Read more

Food & Drink Futures Report 2016

 OverviewOur annual report on the global food and drink industry is your definitive guide to future-proofing your brand in this rapidly evolving sector.The report begins with an Insight Overview, which...Read more

Food and Drink Futures

Citizen consumers and producers, empowered by social media and the internet, are together leading a revolution to reset the global dining agenda. A more holistic view of food and drink,...Read more

Gen Viz

Nobel Prize winner and women’s rights activist Malala Yousafzai stood up to the Taliban at the age of 11. Logan LaPlante presented a TED talk on hacking the education system...Read more

Innovators' Toolkit

Our Innovators’ Toolkit Presentation is a road map for those who see innovation, not as an end in itself but as a means to move ahead and escape the status...Read more

Innovators' Toolkit Report 2016

Overview The Innovators' Toolkit Report draws on The Future Laboratory’s wealth of research and thinking, and the insights and observations of a string of global experts, to consider anew what...Read more

Luxury Futures

  Our presentation on the global luxury sector combines detailed market analysis with a timely reconceptualisation of the very notion of luxury. The decade we call the Turbulent Teens has...Read more

Luxury Futures Report 2016

Overview Our annual report on the global luxury sector combines detailed market analysis with a timely reconceptualisation of the very notion of luxury. The decade we call the Turbulent Teens...Read more

New Bricolage Living

Identity used to be something that you were born with. Age, race, gender and nationality were firmly fixed and determined your place in the world. Now, our identities are sliding...Read more

New Consumer Summit

The digital-native members of Gen Viz are constantly connected – plugged into multiple browsers not to hide from reality, but to create it anew. Deeply averse to being marketed at,...Read more